Privacy Policy | Terms of service
Privacy Policy
Last Updated: October 2025
Moe’s Plumbing Service (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us by phone, text message, form submission, or email.
1. Information We Collect
We may collect:
Contact information (name, phone number, email address, service address)
Service details (appointment preferences, plumbing issues described)
Automatically collected data (IP address, browser type, and pages viewed)
Communications from phone calls, SMS, or forms submitted through our website.
2. How We Use Your Information
We use your information to:
Respond to service requests and schedule appointments
Send confirmations, reminders, or updates by phone, text, or email
Improve our services and website performance
Comply with legal obligations.
We never sell or rent your personal data.
3. Text Messaging and Email
By submitting your phone number or email, you consent to receive service-related messages, reminders, and occasional promotions from Moe’s Plumbing Service.
Message and data rates may apply.
You may opt out anytime by replying STOP to SMS messages or clicking Unsubscribe in emails.
We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and A2P 10DLC registration requirements.
4. Sharing of Information
We may share data with trusted service providers who assist in scheduling, communication, or payment processing.
These vendors are contractually required to protect your data and use it only for authorized purposes.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.
6. Cookies and Tracking
Our website may use cookies or similar technologies for analytics and functionality. You can disable cookies in your browser settings.
7. Your Rights
You can request access, correction, or deletion of your information by contacting us at [email protected].
8. Contact Us
If you have questions about this Privacy Policy or our practices, please contact:
Moe’s Plumbing Service
Email: [email protected]
Phone: (305) 409-0383
Terms of Service
Last Updated: October 2025
Welcome to Moe’s Plumbing Service. By using our website or scheduling service with us, you agree to the following terms.
1. Services
Moe’s Plumbing Service provides residential and commercial plumbing repair, maintenance, and installation services. All appointments are subject to technician availability and confirmation.
2. Estimates and Pricing
Quotes provided through the website or phone are estimates only. Final pricing may vary after on-site inspection.
3. Payment
Payment is due upon completion of work unless otherwise stated in writing. We accept major credit cards, checks, and approved digital payments.
4. Cancellations and Rescheduling
If you need to cancel or reschedule, please contact us at least 24 hours before your appointment.
5. Warranties and Liability
We warrant our workmanship for the period stated on your invoice.
Moe’s Plumbing Service is not liable for damages resulting from misuse, pre-existing conditions, or delays beyond our control.
6. Communication Consent
By submitting your contact information, you agree to receive service updates, appointment reminders, and promotional communications via call, SMS, or email. You can opt out at any time (reply STOP or Unsubscribe).
7. Intellectual Property
All website content, including text, graphics, logos, and images, is owned by or licensed to Moe’s Plumbing Service and may not be reproduced without permission.
8. Governing Law
These Terms are governed by the laws of the State of Florida .
“By providing your information, you agree to our [Privacy Policy] and [Terms of Service] and consent to receive SMS and email communication. Msg & data rates may apply.”